Find Yourself Thinking My Business Makes No Sense To Be On Facebook?

Facebook Business WhyThe word is definitely getting out to the business community that creating a Facebook Business Page is effective based on recent Facebook fan page growth stats. There are now more than 3 million active Pages on Facebook, nearly double the 1.6 million it reported less than 6 months ago in December.

When we share the above stats with businesses considering a social media marketing strategy, one of my favorite Facebook questions from business owners is “My business sells X Widget that is not social, why would I consider having a Facebook Business Page that no one would be interested in becoming a fan (whoops sorry liking me)?

Yes, I am sure there are some businesses that probably do not make sense to be on Facebook (please do share those in the comment area); however, with over 450 million users on Facebook there is a good chance someone is interested in what you have to say or offer.

With Facebook the focus should be on growing your fan base with quality not quantity. You should be attracting people that are interested in your product or service and not worry about the number of fans. To perform well on Facebook you want your fans interacting with your page, sharing your posts, commenting, etc. and those that are excited about what you have to write will be true fans and not just eyeballs seeing your posts.  So even if you only had 30 fans of your business page this could be an effective strategy.  If I told you that everyday you could sit in a room with your 30 best customers, share with them an opinion, ask a question, share a product update, etc. and you had the opportunity to hear their feedback and at no cost to you would you invest that time?  Think of Facebook Business page the same way!

If you take it a step further imagine those 30 customers than leaving your meeting and instantly telling all their friends about your update.  Again, think of your Facebook Business page the same way.  If you share content with those that ‘like’ you they will share that with their Facebook friends as well and help increase your brand awareness and potentially generate new fans or customers.

So you are probably still not convinced, huh?  Recently we came across 2 very unique Facebook pages from Mashable (one of our favorite sources) that might help give the confidence that you should consider adding Facebook to your online marketing strategy.  The question you should be asking yourself (and we can help answer) is, If these businesses found success with their Facebook Business Page could yours?

1) Equine Dentist Builds Relationships Through Facebook:

As asked on Mashable, how do you turn a regional service business into an international destination for industry thought leadership? Answer – Facebook.

The Equine Practice Facebook Business PageAt least that’s what worked for Geoff Tucker, an equine dentist based in Palm City, FL.

In a business driven by relationships, Geoff says that Facebook allows him to build new ones. “People do business with people who they’re friends with. Period,” he says. “And Facebook is a great way to get to know people. It allows people to see that I’m a person.”

As he builds these relationships using social media, Geoff is also expanding his company’s reach. He says it was his blog, his Twitter feed, and his Facebook account that helped him win appearances on Horse Talk Radio and HorseGirl.tv.

So what’s this done for his business? Geoff says that over the last year, Facebook alone has generated about 100 leads and 10-to-15 customers.

2) Steel Building Manufacturer Uses Facebook To Connect With Customers:

As a manufacturer of prefabricated steel buildings, SteelMaster was initially hesitant to get involved in social media.

As reported on Mashable, “It’s steel buildings,” explains Michelle Wickum, director of marketing for the Norfolk, VA company. “How is that going to tie to Facebook? It doesn’t make a lot of sense, but when we looked at the growth in Facebook and social media, we felt we had to get our arms around it.”

SteelMaster Buildings Facebook Business Page

About a year ago, SteelMaster put its first toe into the social media water. The company discovered two important applications for their business. First, they found that Facebook is an excellent way to post pictures of customers’ steel buildings. Not only do the pictures engage existing customers — they also demonstrate to prospective customers the range of uses for SteelMaster buildings. “Photography for us is the hook,” Michelle explains.

Perhaps more importantly, SteelMaster found that social networks like Twitter and Facebook gives it exposure to and create demand in specific verticals where it previously had little traction. Chicken farmers and woodworkers don’t typically think to use steel buildings, but when friends and colleagues share pictures of their SteelMaster buildings on Twitter and Facebook, the farmers and woodworkers become interested.

So there you go – 2 very unique businesses that are having success leveraging Facebook. Again, if these businesses found success with their Facebook Business Page could yours?  Let us know if we can assist you with creating a Facebook Business Page plan.

Connect with iClick Solutions website, blog, RSS, Twitter, or Facebook

Why Optimizing Your Website For Mobile Usage Is Important

iPhone vs AndroidHaving a mobile optimized version of your website has become increasingly important with 63.2 million people now accessing the Internet through mobile devices, with 35% of those going online every day, according to figures released by ComScore.  “Social networking and blogging have emerged as very popular daily uses of the mobile Web and these activities are growing at a torrid pace,” added Mark Donovan, senior vice president of comScore’s mobile division.

As shown below, women and people between 35 and 54 are most apt to perform social networking activities via mobile device, according to data from The Nielsen Company.  When considering optimizing your website for your current customer demographics the below stats are helpful because social networking is a large element of mobile usage; however, keep in mind how fast this technology and adoption is moving.  If your customer demographic is over 54 years of age do not completely discount optimizing your website for mobile usage.

Mobile Gender and Age Stats

When considering optimizing your website for mobile devices also keep in mind that each mobile device displays the web differently.  Based on current stats and mobile devices you need to focus on iPhone (60% market share), Android (20% market share), and then possibly Blackberry / RIM (10% market share).  We say possibly Blackberry because of its decreasing mobile internet usage.  Blackberry is reported to release a better internet browser functionality during later part of 2010 and when that occurs we may see Blackberry RIM usage increase.  As shown below, Android is making steady gains, overtaking RIM both in the US and worldwide.

Mobile Traffic Share

Google reports that in 2009, 50% of new internet connections originated from cell phones.  Google’s research also shows that as mobile internet speeds get faster, web browsing using a cell phone becomes more common and the trend is clear – mobile internet connections and use are increasing at an exponential rate.

Most likely your regular website will provide a poor experience for those using mobile phones and this can be confirmed by reviewing your website analytics from those visiting your site from mobile phones.  With our clients, who are in many different types of industries, see a 50  – 70 % bounce rate increase from mobile usage vs. traditional web visitors.  So there are 2 things you must do immediately:

  1. Your Website Mobile Experience – Pull up your website on mobile devices and click around.  Ask yourself if this is an experience you want for your users? Make special note of download speeds, image resolution, navigation and usability. If you don’t have a mobile web based phone, such as an Android head over to your nearest cell phone store, such as Verizon and AT&T, and pull up your website.
  2. Usage and Bounce Rate – We recommend you review your Website analytics to get a sense of how many people are looking at your site today through mobile and what is the current bounce rate.

Mobile optimized sites are definitely a build it and they will come strategy so even if your current mobile usage is low you need to consider planning for the future. As shown below, we took a snapshot from Google Analytics mobile section and it is very easy to see how many people are visiting your site and from what type of devices:

Why Optimizing Your Website For Mobile Usage Is Important Google Analytics Mobile

Almost every website can benefit from a mobile version of their site; however, there are several sites that benefit more than others based off the Comscore research shared earlier:

  1. Local Businesses – From a search engine perspective, there are specific indexing algorithms for mobile websites so if you do not have an optimized mobile site you are missing out on local and mobile search rankings.  For example, Google Mobile Web Search crawls and indexes sites that have been specifically designed for mobile phones and devices. Users can search the mobile web on their mobile devices using Google Mobile Web Search. Local restaurants, retail and other local businesses can benefit significantly from a mobile website as they can have another efficient and customer friendly way to communicate.  Yelp.com is one of the most popular local review websites and have created a great mobile experience that you can check out to get some ideas.
  2. News and Blogs — You want to make sure that your viewers and audience has the most amount of up to date information as possible.  The mobile site can help you accomplish this goal.
  3. E-Commerce Sites — Like Amazon.com mobile, you need to make sure that your customers can review and purchase products from your website.  A recent study by Coda Research agency has revealed that mobile eCommerce in the US shall grow at a compounded rate of 65% between 2009 and 2015. According to this study, mobile phones will constitute 8.5% of all eCommerce revenues in the US and in 2010 this is estimated to be a $2.420 billion business.

So hopefully you are now convinced that maybe it is time you create a mobile experience for your users.  Please check out these 2 great articles for creating mobile optimized sites as each helped me in my research and are full of additional information:

There will soon be a time when designing a mobile version of a site will be a must and that time is probably just around the corner. The information above was intended to provide updated stats on where mobile is currently at and to give you a sense of where it is headed.  Please use the comments below and share your tips for mobile optimization and any questions you have. I’m eager to learn from you as well!

Connect with iClick Solutions website, blog, RSS, Twitter, or Facebook

Best Internet Marketing News Of The Week May 17 2010

Best Internet MarketingThe iClick Solutions internet marketing team dedicates countless hours reading internet marketing news, updates and using all this knowledge to create innovative ideas for our clients each and every day.

Each week we are going to highlight the best internet marketing news that we have seen you may have missed and should read.  Makes sure to subscribe to iClick Solutions RSS, via email on the right sidebar and / or connect with us on Facebook so you don’t miss out on these weekly internet marketing updates and learn how to leverage internet marketing and social media to connect with your customer online.

For the week of Monday, May 17, 2010 here are iClick Solutions Best Internet Marketing winners that you want to make sure you read:

  1. Google Demos New Mobile Ads and TV Product – At its developer conference in San Francisco today, Google unveiled its new Android 2.2 mobile operating system, dubbed FroYo, and its T.V.-meets-web set top box, Google TV. Though the new technologies and features were being pitched to an audience of developers, advertiser interests were frequently referenced, and new mobile ad formats were showcased.
  2. The Myth of Perfect Content – Many websites try to create perfect brochure content for their markets and prospects. Then they optimize those pages for SEO. After all, you want people to land on the perfect page when they arrive from a search engine query result, right? If only life were so Type-A. Except in this case the A stands for atypical. Search results are rarely neat and tidy. Many times people click on results that look hopeful, not ones that look correct. If yours is the best result, even if it’s not perfect, people will click. Search engine programmers know this too. At night they dream of getting funded for creating the mythical database of intentions.
  3. Facebook Shared Usernames With Advertisers – Last night the Wall Street Journal published about a new Facebook “privacy loophole” that resulted in user information being shared with advertisers. The information that was often shared by Facebook was the username of the person who clicked on the ad as detailed by Ben Edelman. While Facebook has become the subject of security attacks in recent weeks and has come under fire for legitimate concerns, your username has always been for sale, and not by Facebook.
  4. AT&T hiking smartphone ETF to $325 – AT&T Mobility plans to raise its early termination fee for smartphones and netbooks from $175 to $325, effective June 1. The change comes just ahead of Apple’s expected launch of the next iPhone, and amid continuing speculation over when AT&T might lose its exclusive hold on the popular smartphone.
  5. 1 Million iPads Sold in First Month – Apple has been releasing iPad sales stats numerous times since its launch. Today, it was revealed that the iPad has hit 1 million units sold, a whooping 12 million iPad apps and 1.5 million ibooks downloaded. As noted in the press release, the iPad took just 28 days to reach the 1 million milestone, whereas the 1st gen iPhone sold as much in 74 days.

If you have any thoughts regarding above articles please share below.  Also, if you have a suggestion for topics you want us to focus on with next week’s best internet marketing tips please Contact Us and let us know.  We would love to hear from you.

Connect with iClick Solutions website, blog, RSS, Twitter, or Facebook

How To Get More Facebook Fans In 3 Easy Steps

Attract Facebook FansIt should be obvious that thousands of fans can create an extremely effective promotional channel but can you actually take action to drive more fans or is it just a natural evolution?

Large companies like Coca-Cola have fan pages that can often grow to millions (over 5,000,000 as shown below) of users but unfortunately small to medium-sized businesses as well as individuals can’t just set up a page and let the people do the rest.  Build it and they will come just does not work with the plan on how to get more Facebook fans.

How To Get More Facebook Fans

In next week’s blog post we will share with you ideas on how to leverage content to organically grow your Facebook fan base.  Until then below are 3 quick ways on how you can Get More Facebook Fans for your Facebook Business page:

1 – Email Signature Block – Hopefully the people you email include current and prospective customers.  These contacts would be one of the first focus areas for people you want to become a Facebook fan of your Facebook page.  The simplest way to do this, without bribing them to click that like button on your Facebook fan page, is to include a link to your Facebook Business fan page in every email you send out.

If you use Microsoft Outlook it is really easy to add a link at the bottom of each email (as an email signature) that links to your Facebook Business Page by following these steps:

  • Select Tools | Options… from the menu in Outlook.
  • Go to the Mail Format tab.
  • Click Signatures… under Signatures.
  • Go to the E-mail Signature tab.
  • Click New.
  • Type the new signature’s desired name. If you have more than one signature for different purposes, name them accordingly.
  • Click OK.
  • Type the desired text of your signature under Edit signature. It is best to keep your signature to no more than 5 or 6 lines of text. Include the standard signature delimiter. You can use the formatting toolbar to format your text, or insert an image in your signature.
  • For our email’s we use the following:  Do you like us on Facebook?

2 – Facebook Advertising - On Facebook your competition isn’t other business owners it’s the litany of status updates, party photos and comments that are pouring in…millions per hour. Leveraging Facebook advertising platform is a great way for you to connect with current or prospective customers based on their profile interests and get more Facebook Fans.

Even with a small marketing budget, you should be able to boost your fan count using Facebook’s own social ad feature. Facebook ad platform is known to be very targeted due to the way ads are served based on your Facebook profile.  To set up your ad check out the Facebook Advertising page.

Once you land on that page click on the Create An Ad button in top right and follow the simple steps.  After launching your Facebook Ads, Facebook users can become a fan of your Facebook Business page by clicking the Like button on your Facebook ad.  Setting up Facebook ads is quite easy; however, it is very important your social media marketing strategy is thought through with copy, call to action, imagery, etc.  Please contact us if you need any assistance so no marketing dollars are wasted.

Facebook Social Plugins3 – Add Facebook Social Plugins On Your Website or Blog – Social plugins let you see what your friends have liked, commented on or shared on sites across the web. All social plugins are extensions of Facebook and are specifically designed so none of your data is shared with the sites on which they appear.

Facebook provides social plugin code you can embed on your website or blog entries that include the new ‘Like’ Button for visitors of your website or blog to become a fan of your Facebook page.

It is very easy to implement and doesn’t require a lot of website real estate to accomplish it. The new Facebook social plugins increase exposure to your Facebook fan page. Since you are already driving current and prospective users to your website or blog it would be smart strategy to recommend they become a fan.

As shown to the right and on the sidebar of every page within the iClick Solutions blog you can also include the new Facebook social plugins on your website.  To review the 8 current social plugins visit http://developers.facebook.com/plugins.

What ways have you found to be effective in attracting more Facebook Fans for your business page?  Let us know by commenting below.

Connect with iClick Solutions website, blog, RSS, Twitter, or Facebook

Best Internet Marketing News Of The Week May 10 2010

Best Internet MarketingThe iClick Solutions internet marketing team dedicates countless hours reading internet marketing news, updates and using all this knowledge to create innovative ideas for our clients each and every day.

Each week we are going to highlight the best internet marketing news that we have seen you may have missed and should read.  Makes sure to subscribe to iClick Solutions RSS, via email on the right sidebar and / or connect with us on Facebook so you don’t miss out on these weekly internet marketing updates and learn how to leverage internet marketing and social media to connect with your customer online.

For the week of Monday, May 10, 2010 here are iClick Solutions Best Internet Marketing winners that you want to make sure you read:

  1. Facebook Privacy Settings: How To Fix Your Profile In 2 Minutes (VIDEO) – In light of recent changes, Facebook privacy settings these days can be a hassle. To exert full control over your privacy on Facebook, you have to navigate through 50 settings with more than 170 options. All of the settings can be mind-boggling, unless you know where to go for the most important fixes.
  2. HOW TO: Get Notified When Someone Hacks Your Facebook – Facebook just announced a tool that notifies you by e-mail or SMS text message when someone logs into your Facebook profile from an unknown computer. The idea is to help you recognize when a hacker has broken into your account so you can respond quickly by either changing your password (if that’s still possible) or contacting Facebook.
  3. 7 Tips to Boost Your Blog’s Credibility – How can you improve blog credibility? In a world full of scams and false promises, there’s an increasing need to be more credible in today’s online atmosphere. This article will go over 7 quick tips to help you build and maintain a good credibility standing among your readers.
  4. 6 Steps That Get Big Shots to Answer Your Email – You need to get the attention of a powerful internet marketer, A-list blogger, or busy CEO. Maybe you’ve got a brilliant idea for a joint venture that would make you both scads of money. Or maybe you just wrote a brilliant guest post that a certain top blogger’s audience will love.
  5. Does Social Media Success Only Come with Deals? – Patricio Robles of eConsultancy takes a look at the success of some recent social media campaigns—and the results aren’t exactly as inspiring as they might seem at first glance. For example, he looks at a recent JetBlue campaign on Facebook, where they saw a “massive” response (in ClickZ’s words). But the biggest challenge facing that campaign wasn’t getting people to fork out the bucks for discount plane tickets—it was getting them to believe the $10 fares were for real.

If you have any thoughts regarding above articles please share below.  Also, if you have a suggestion for topics you want us to focus on with next week’s best internet marketing tips please Contact Us and let us know.  We would love to hear from you.

Connect with iClick Solutions website, blog, RSS, Twitter, or Facebook